An AI agent is a helper that does a job for you, not one that only answers a question.

If you've used a chat box, you ask a question, it replies, and then you do the work. An agent takes on the whole job. It follows your steps, writes the first draft, checks it, and hands it to a person on your team.

For example, it could draft a client report from your method, ready for you to read and approve.

You stay in charge. You choose which kinds of work wait for your approval, and nothing reaches a client until someone on your team releases it. Give each agent one job. An agent with one job makes fewer mistakes than one juggling three.

The portal is the online place where your team of AI agents works. Think of it as the office your agents turn up to every day.

Inside, you set up your agents, and you write down how you do each job. If you haven't written it down, an agent drafts it and you correct it. After that, every job follows your steps. Your agents do a guess.

You get a report that shows you every job completed, who did it, how it ended and what it cost. You set the budget. Your clients sign in to their own page to read the work and sign it off.

The Headswitch AI technology partner, GHOTED.com runs the portal. Headswitch sets it up for your business, trains you and your people, and keeps it working.

You might not need agents. What you need is for the work to keep moving when you can't, or don't want to.

Right now, the quotes, replies, documents and follow-ups wait for you. When you're busy or away, they wait longer. Xero found that 73% of small business owners can't switch off, and 31% have thought about walking away.

Agents draft that work in your methods, at any hour. You read it, change what you like and approve it. Nothing reaches a client until you do.

Start small. Pick the one job that eats most of your week and give it to one agent.

Your AI Agents can do most ongoing and recurring admin tasks you need doing.

• The jobs that pile up when you're busy, and the ones that wait for you after you've gone home.
• Answer client questions. An agent reads the right documents, drafts the reply and holds it for your approval.
• Prepare quotes from your own price list. Your client sees a quote only after you approve it.
• Write proposals, specifications and reports in your format.
• Check work before you invoice. Is it complete, reviewed by a second adviser, and matching the agreed scope?
• Chase new work. Track each prospect from first contact to signed, with a first email that mentions something recent about their business.
• Work overnight. In the morning, you open one list of what's done and what needs you.
• Watch the market. This is the optional Signals add-on. Each week an agent checks for news that affects each client, and you decide what the client sees.

You start with a ready-made team for your kind of business, then shape it around your methods. Nothing reaches a client until someone on your team releases it.

Your AI agents start working the same way a new team member does. You communicate your method, processes, rules and expectations.

Your process.

Headswitch has already created agents that know the processes essential to your industry sector. This is where we start.

Your instructions

You have immediate access and the ability to change settings that run the agents. 

Your methods.

You write down how you do each task, or tell Headswitch. Your instructions are configured into the portal and your agents briefed. Then you correct it. From then on, every job follows your steps, not a guess.

Your documents.

When you are ready, upload your policies, price lists and past proposals. Your agents remember and read the right ones before they answer. If the answer isn't in your records, they say so.

Your settings.

Remember, each agent is set up for you, and you can change the settings. Choose what each agent reads, which work waits for your approval, and what is off limits.

Your style. Each agent writes the way you tell it to, so your clients still hear you.

You never start from a blank page. Your agents begin as a ready-made team for your kind of business.

Most business owners want the same things. If you want, the portal can give you an agent that covers each one.

1.  More customers who stay. No enquiry goes cold. Your agents answer new enquiries fast, draft the follow-up, and keep a record of every contact, so nothing gets lost or repeated.
2.  More money coming in. Nothing you finish goes unbilled. Your agents spot finished work that hasn't been invoiced, chase what's owed, and point out the next sale hiding in work you've already done.
3.  Less money going out. You hear about it before it costs you. An agent turns your numbers into one plain sentence and helps you spot waste and double-ups.
4.  More time. The paperwork is done before you ask. Your agents turn invoices, statements and files into tidy records, write the daily progress log, and draft documents and summaries for you to check.
5.  A happier team. Your people always know what's happening. An agent helps keep clients and team informed in warm, plain words, and says what happens next and by when. That lightens the load on your people.
6.  A day that doesn't start with chasing. You walk in knowing where everything stands. Each day you get a rundown of what's done, what's due this week and what's stuck.
7.  A business that's harder to copy. Better questions and smarter bets. Each week you get a short brief on your competitors, customer needs and pricing. An agent can turn a vague worry into a sharp question and draft ideas with the trade-offs. It gives you information and suggestions. You decide.
8.  Less risk. Nothing leaves your business unchecked. Every draft gets a second look before it reaches you, and an agent watches the rules and deadlines that apply to you. If something's wrong, it sends the work back with a note.

Yes, you can start with a free 14-day trial. A card is needed to begin, and your first monthly charge is on day 15. If you cancel before the trial ends, you won’t be charged. We’ll email you a reminder before then, with the steps to cancel.

Your portal can be up and running the same day we start, from a ready-made team for your kind of business. Then we shape it around your own methods, documents and words.

How long that takes depends on how much you've already written down. We'll give you a plan on our first call.

No. You start with methods we've drafted for you, so you never face a blank page.

Got your own written procedures? Add them. Haven't? Tell an agent how you do the job and it writes the first draft. You read it, change what you like and approve it. From then on, every job follows your steps, not a guess.

You're not left to work it out alone. Headswitch sets it up for your business, trains you and your people, and keeps it working. GHOTED.com is Headswitch's AI technology partner. They build and run the portal. 

Yes, for any kind of work you choose. That work waits until you approve it, and every piece of agent work is recorded.

No. An agent never releases work. A person on your team does. And an agent never accepts work for your client. Your client signs.

You can set every kind of work to "needs approval" if you want that, then loosen it as you see which agents you trust.

No. Nothing is billed for work nobody has said is finished. Work only becomes billable once it passes the checks you set, and your client signs where a signature is needed.

Yes. Your people decide what goes to a client, and each agent writes in the style you set. Your clients still hear from your team, in your words.

You decide when your clients connect with you or your team members in person. This is a strategic decision.

There are three parts to the investment, and each one is simple.

1. Setup

• Headswitch will setup your agent team to use your process and rules.
• It might sit from $2,000, depending on your business.
• We can give you that figure on our first call.

2. Agent Portal

• It's $199 a month plus GST for up to 25 active clients
• $29 a month plus GST for each agent.
• Each further 25 active clients is $49 a month plus GST.

For example, three agents serving up to 25 active clients comes to $286 a month plus GST.

The thinking your agents do is included.

3. Your own AI assistant

• If you use an AI assistant, such as Claude, ChatGPT or Gemini, you pay its provider directly.
• You can set your limits for how much you use (the next question explains why).

Yes. Try it free for 14 days, before you pay a cent.

Put one or two real jobs through the portal, read the drafts your agents write, and decide with real work in front of you. Nothing reaches a client until you release it.

No credit card to start. Your 14 days begin the day we add your company to the portal. Add a card whenever you're ready, and until you do, every screen shows when your trial ends.

Ready to start your 14 days? Book a call with Leanne.

No. If an agent does no work in a month, its cost comes off your next invoice. We do regular reviews and you can reach out to Headswitch for extra support.

A tip: check that each agent has one job. An agent with one job makes fewer mistakes than an agent juggling three.

Yes you can limit what your agents do. Each job has a daily budget and a total budget. You set them, and a single job can have lower ones, never higher. An agent that reaches its budget stops.

A spend screen shows what each agent's work cost, by day and by kind of work.

Time savings depend on how your week and your business normally runs, so we won't promise you a number. What we can show you is what the research found.

• Accountants who used AI moved about 3.5 hours a week off data entry (Stanford and MIT researchers, 2025).
• Australian owners who use AI say they save one to two hours a week (COSBOA and Square, 2026).
• US workers report about 2.2 hours (St. Louis Federal Reserve, 2025).

Those studies look at AI in general, not our agents. The best way to find your number is the 14 day free trial. Put one or two real jobs through and time it.

Same day setup to get started. 

Then we shape it around your own methods, documents and words.

How long that takes depends on the complexity of your business, and how much you've already written down.

We'll give you a plan on our first call.

Yes you can cancel at anytime if you change your mind. It is your call, always. There is no minimum term and no notice period. You pay month by month.

During your free trial, you can cancel yourself with one button:

1. Company Setup page
2. Select Billing
3. Select Cancel Subscription.

To cancel after the trial, ask us and we’ll arrange it.

After the trial, cancelling takes effect at the end of the month you have already paid for, and you keep the portal until then. Nothing is refunded for part of a month.

Payments you have already made, including your setup fee, are not refunded.

You keep access to your data if you cancel. Once your cancellation takes effect, your company becomes read-only.

Your people can still sign in, read everything and download it. Nobody can change anything. Your data is kept until you ask for it to be deleted.

Your data is stored in a Sydney data centre. If you connect your own AI assistant (such as Claude or ChatGPT), its calls go to the provider you choose, on your own account.

No other businesses or clients can see your information. Every time an anyone reads or saves anything, the database checks who is signed in. Your company sees your data and never another company's. Your clients see their own work and nothing else.

You can also see the activity of your agents.

Credentials and bank details are encrypted, and every connection to the portal is encrypted too.

Your information is kept private using a pair of digital keys, one public and one private.

Think of a padlock and a key. The padlock can be handed out to anyone. It locks information, but it can’t open it. This is the public key.

Only one key opens it, and that key is kept locked away and never shared. So information can travel safely to the portal, and only the right place can read it. This is the private key.

The same pairing can prove who is who, so the portal can tell a genuine request from a fake one. Every connection to the portal is encrypted, and so are credentials and bank details.

Signed requests: 

• Every key signs its requests with Ed25519 - a widely accepted high level security protocol.
• Ed25519 is a high speed, high security digital signature scheme based on twisted Edwards curves. 
• A request without a valid signature is refused.

• A signature proves the holder of the key sent the request.
• The record holds the tool it named and a hash of its body.
• The portal keeps the signature with the call.

Checkable without trusting Headswitch:

• The person with the public key can check the record later.
• They do not need to take our word for it.

Non-repudiation: 

• Non-repudiation is a security and legal principle that provides irrefutable proof of data origin, integrity, and time, making actions traceable and accountable.
• Only the holder has the private key.
• The portal never makes or stores it.
• The evidence outlives the check.
• A signature covers one request and no other.
• A public key cannot be swapped.

Security at the supplier level

• We give one key to one person or one system, so a signature names somebody.
• Where a dispute could turn on time, we take timestamps from a source both sides accept.

 The version a client accepted

• The portal keeps a fingerprint of exactly what a client has accepted.

Retrieval over your own documents

• Agents retrieve passages from your own documents and records.
• Each search runs under the same database policies as every activity.

Yes. Ask us for the security document and we'll send it to you or your IT provider.

The portal runs on hosting providers that hold SOC 2, an independent audit of how a company protects customer data.

Yes, all of it. One list shows every job: the task, the agent, the client, how it ended and what it cost. If an agent keeps struggling, you'll spot it there. Your clients never see this list.

Your clients sign in to their own page. They read the work, ask questions and sign it off. They never see how the agents ran, and they never see anything you haven't released.

Costs, estimates and invoices stay hidden until you turn them on.

Coming soon. You connect your mailbox and calendar. Agents read each enquiry, draft the reply, offer a time and add the prospect. You choose what waits for your approval.

Yes. Describe your ideal client in a sentence and the portal suggests matches from the public web. You keep or drop each one.

It drafts the first email and LinkedIn note, with one recent fact about the company, and you send it. The portal writes. A person sends.